Inspired by Nature | Created with Passion

TERMS & POLICIES

Ownership of Rights to Original & Printed Art:

All artwork is the property of Moody Hues. Moody Hues retains all rights to all artwork created by Susan O’Kelly, this includes sold and commissioned original paintings. Moody Hues retains the right to make reproductions of all artwork unless the collector has purchased the full or partial rights to the artwork.  The collector may not make reproductions of any artwork Susan creates.  If you would like to use images, artwork, or content from our website please contact us for written permission.

Shipping:

Shipping time for products in stock: We try our best to ship orders within three business days of purchase. Delivery times vary by location.  If you have any questions please contact us 

Shipping time for products not currently in stock: If you are interested in a product that is not currently in stock please contact us and we can let you know how long it will likely take for these items to be in stock and when you can expect a delivery once ordered.

How Shipping Is Calculated: Shipping is calculated based on size, weight and the country of destination.

Customs and import taxes: Customers are responsible for any import duties and taxes that may apply.  If you refuse a package for this reason, customs authorities will charge Moody Hues an administration fee, and this fee will be deducted from the requested refund amount.  Moody Hues is not responsible for delays due to customs checks. 

Return Policy:

It is important to us that you are completely satisfied with your purchase. Please review pictures and product descriptions carefully and request additional information if needed before purchasing. If, for any reason, you are not completely satisfied with your purchase please contact us.  We will gladly exchange or refund your purchase within ten business days after shipment has been made, provided that:

i) the item is in its original condition

ii) the item has not been used or damaged; and

iii) the item is returned in its original packaging, with all items that were included with the original purchase.

Products returned to Moody Hues for exchange or refund must be returned pre-paid, as we are unable to accept cash on delivery returns.  You must bear the cost of returning the item.  Please note that we are not responsible for items lost in the post and we do not refund items that are lost in transit.  We strongly recommend the use of a tracked delivery service for this purpose. 

Your statutory rights are not affected.

If you have any questions please contact us 

Commissioned And Custom Art Return

Commissioned or custom art cannot be returned. The final process of a commissioned piece is that the client carefully reviews pictures of the product and requests more pictures if needed to finalise before shipping is arranged.  Once the piece is paid for and shipped we cannot accept a return.

Privacy Policy:

All information provided to Moody Hues is kept confidential and only used for the purpose it was intended.  No emails or personal information is provided to any third party.

Moody Hues(“us”, “we”, or “our”) operates the www.moodyhues.ie website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. This Privacy Policy for Moody Hues is powered by FreePrivacyPolicy.com.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.moodyhues.ie.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

TYPES OF DATA COLLECTED

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Moody Hues uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ireland and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Moody Hues will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

LEGAL REQUIREMENTS

Moody Hues may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Moody Hues
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

ANALYTICS

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

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